kn77's Privacy Policy

kn77 (hereinafter "we", "platform" or "kn77") provides a safe and reliable online entertainment service for players in Bangladesh. This Privacy Policy ("Policy") explains under what circumstances we collect personal information, what types of information we collect, how we use and store that information, and under what conditions it may be shared with third parties.

This policy applies to the kn77 website, mobile version, and all associated digital services. By creating an account or using our services on the platform, you are considered to have accepted the terms of this policy. You must be 21 years of age or older.

2.1 Registration and Identity Information

When you open an account at kn77 or use our services, we may collect the following information:

• Full name and date of birth
• Email address and mobile number
• Residential address
• Identity document details (national ID or passport — only when verification is required)
• Username and password (in encrypted form)

2.2 Financial and Transaction Information

To process deposits and withdrawals, we collect partial payment information, which may include:

• The last few digits of your bKash, Nagad, Rocket, or Upay account number
• Bank account details (for bank transfers)
• Transaction date, amount, and status

Complete payment card details are not stored on our servers. Payment processing is handled through third-party secure gateways.

2.3 Technical and Usage Information

When you use the platform, some information is collected automatically:

• IP address and device type
• Browser and operating system information
• Page views, session duration, and gaming activity
• Cookies and similar tracking technologies

kn77 uses collected information only for the following purposes:

1. Account management: To create, verify, and maintain your account.
2. Service delivery: To process gaming, betting, and financial transactions.
3. Customer support: To resolve your inquiries, complaints, or issues.
4. Security and fraud prevention: To detect unauthorized access and fraudulent activity.
5. Responsible gaming: To monitor patterns of excessive play and reduce harm.
6. Service improvement: To analyze user experience and improve the platform.
7. Legal compliance: To retain information required under applicable laws or regulations.

kn77 uses cookies to operate the platform smoothly and to improve your browsing experience. Cookies are small text files stored on your device.

4.1 Types of Cookies

• Essential cookies: These are necessary for the platform's core functions, such as maintaining login sessions and ensuring security.
• Performance cookies: Used to remember page loading speed, error detection, and user preferences (such as language selection).
• Analytics cookies: Collect anonymous data to understand which pages are visited most or where issues are occurring.

4.2 Cookie Controls

You can disable cookies from your browser settings. However, disabling certain essential cookies may disrupt the platform's functionality and you may not be able to log in properly.

kn77 does not generally share your personal information with third parties. However, information may be disclosed in the following limited circumstances:

5.1 Service Providers

Information may be shared as needed with trusted third-party partners for payment processing, technology infrastructure, game software (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe), and customer support. These partners process information according to our instructions and may not use it for any other purpose.

5.2 Legal Requirements

Information may be shared with authorities where required to comply with a court order, government directive, or legal obligation.

5.3 Fraud and Crime Prevention

Information may be shared with relevant authorities as needed to detect and prevent financial fraud, money laundering, or other illegal activity.

5.4 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred to the new owner. We will provide advance notice in such cases.

kn77 places the highest importance on protecting your personal and financial information. We have implemented industry-standard technical and organizational measures.

6.1 Technical Safeguards

• SSL/TLS encryption: All data exchanged between your browser and our servers travels through encrypted channels.
• Password hashing: Passwords are never stored in plain form — a one-way cryptographic algorithm is used.
• Firewall and intrusion detection: A multi-layered security framework is in place to block unauthorized access attempts.
• Regular security audits: Platform vulnerabilities are regularly analyzed and resolved.

6.2 Organizational Measures

• Only authorized staff have access to personal information.
• Employees receive training on data protection.
• Specific policies are followed for data retention and deletion.

kn77 retains your information only for as long as it is necessary or legally required.

• Active accounts: All information is retained for as long as your account remains active.
• After account closure: Transaction and identity-related information may be retained for a specified period based on legal and regulatory requirements.
• Technical logs: System logs and analytics data are generally retained on a short-term basis.

After the designated retention period, information is securely deleted or anonymized.

As a kn77 user, you have the following rights over your own personal information:

8.1 Right of Access

You may contact us at any time to find out what information we hold about you and the purpose for which it is being used.

8.2 Right to Correction

If any of your stored information is incorrect, you may request a correction through your account settings or through the support team.

8.3 Right to Request Deletion

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations.

8.4 Right to Object to Processing

You may object to the processing of your information for specific purposes, particularly in relation to marketing communications.

8.5 Data Portability

You may request a copy of your personal information in a structured, readable format.

To exercise any of the above rights, please contact our support team.

The kn77 platform is for users aged 21 and over only. We do not intentionally collect any information from minors.

If we become aware that a person under the age of 21 has created an account on our platform, we will immediately close that account and delete the associated information.

If parents or guardians believe their child is using our platform, please notify the support team.

Some of our technology partners and service providers may be located outside Bangladesh. For technical reasons, data may be processed on servers in other countries.

In such cases, we ensure that data transfers are completed under agreements and safeguards consistent with this policy. Third-party partners are permitted to process data only for service-related purposes.

kn77 reserves the right to change or update this privacy policy as needed. For significant changes, we will:

• Publish a clear notice on the platform.
• Provide reasonable notice before changes take effect.
• Display a "Last Updated" date at the top of the policy.

If you continue using the platform after any changes, you will be considered to have agreed to the revised policy. If you object to any change, you may request that your account be closed.